At UBM Infotech, we strive to provide high-quality products and services to our customers.
Once an order has been placed and payment has been successfully processed, it cannot be cancelled.
All payments made to UBM Infotech are final. Payments are non-refundable and non-transferable under any circumstances, except where required by applicable law.
If you receive a damaged or defective product, please report it to our Customer Service Team as soon as possible after receiving the product. After verification by our team or the respective merchant/vendor, an appropriate resolution, such as a replacement (where applicable), will be provided.
If you believe the product received is significantly different from what was displayed on our website, please contact our Customer Service Team promptly with supporting details. We will review your complaint and take an appropriate decision based on our findings.
For products covered by a manufacturer's warranty, customers are requested to contact the respective manufacturer directly for warranty claims and support.
In exceptional cases where a refund is approved solely at the discretion of UBM Infotech or where required under applicable law, the approved refund will be processed within 6–8 business days to the original payment method.
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